Why Isn't a Specific Plan Showing?

The XO is designed to keep everything organized from specific home plans, models, and elevations that are available within the community. It also help streamline the sales process by running the anti-monotony or repetition rules for the community in real-time based on the home options that are available for specific lots within the community. Therefore, below are a few reasons why a specific plan or elevation may not be showing up within the XO platform when trying to add a sale.

1. Elevation has not been added to the specific floor plan.

How to Submit an Elevation

If you have submitted a master plan in the XO, submitting an elevation is very similar!

Adding an Elevation

Step 1

Below is the Master Plans homepage where you begin the process of submitting a new elevation. To begin the submittal of a new Elevation, click anywhere on the Master Plan tile where you would like to add an Elevation. Highlighted in RED is the Master Plan chosen for this example.

Step 2

Once you land on this page, you will need to add a name for your elevation and the style of the home needs to be completed so the elevation connects with the proper style. Please remember to click NO or YES if the Elevation includes a front porch. Any photos that would be displayed with the new elevation can be uploaded here as well. Once all fields are completed, click CONTINUE in green below.

Step 3

Exterior Materials - Select the materials that will be associated and used for this specific Elevation. The Primary Material used will be the contents of the majority of the house. The Secondary Material is required when adding a new Elevation. Once you've selected your material, please click CONTINUE in the green box...

Step 4

Roof Materials - Select the roof materials that will be associated and used for this specific Elevation. Once you've selected the roof materials, please click CONTINUE in the green box to upload your new elevation.

Step 5

Notice the new elevations uploaded on the right panel of the Master Plan you selected.

2. Elevation has not been approved by the developer.

Confirm Approved Plan

Step 1

Locate and click on the Master Plans page in the panel

Step 2

There are a couple way to locate the plan you're confirming for approval. First, go to the Approvals tab located on the Master Plans page. 

Step 3

You could scroll down and locate the plan/elevation to confirm approval under the APPROVED heading.

 

Or

You could use the search bar functionality and type in the plan you are looking to confirm approval. Either way you will be able to locate and confirm your plan/elevation has been approved

3. Repetition rules are preventing it.

{Article Coming Soon!}

• Related Articles

• Submitting Model Home For Approval

  Developer users, check out this article for assigning a lot to a builder for their model home. This step will need to take place prior to home builder submitting their plans for the model home. Step 1 Navigate to the specific lot that a model home ...

• Master Plan Not Displaying

  The XO is designed to keep everything organized from specific home plans, models, and elevations that are available within the community. It also help streamline the sales process by running the anti-monotony or repetition rules for the community in ...

• Submitting a Master Plan

  How to Submit a Master Plan In the XO, users can submit a new master plan for the community. This article will show users how to properly submit a master plan. For a video tutorial, scroll down to view the attachment.  Adding a Master Plan Step 1 ...

• How Do I Add a Model Home?

  In order to add a model home, you will need to access your admin panel through the XO platform as a Developer user. Model Homes are likely added during the initial phase of the project or as additional phases or subdivisions come online in a ...

• Resubmitting a Plan/Elevation

  How to resubmit a plan/elevation Resubmitting a Plan/Elevation for Approval If a Master Plan/Elevation was denied by the developer, users can resubmit the plan for approval in the XO. Simply follow the steps below. Step 1 Go to the Master Plans ...